Privacy Policy

Last updated: November 2025

1. Introduction

Aployee, a product of Parslee, LLC (a wholly-owned subsidiary of Volato Group, Inc.), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI voice agent platform and services.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, company name, and billing information.

Usage Data

We collect information about how you use our services, including API calls, assistant configurations, and call metadata.

Call Data

When you use our voice services, we process and retain call audio recordings, transcripts, and related metadata for the purpose of providing the service, improving quality, and enabling features such as call analysis. Call recordings and transcripts are stored securely and associated with your account.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Analyze usage patterns to improve our platform
  • Perform call quality analysis and generate insights

4. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes encryption in transit and at rest, access controls, and regular security audits.

5. Data Retention

We retain your data, including call recordings, transcripts, and account information, for as long as your account is active. We do not automatically delete your data based on time limits. If you wish to have your data deleted, you may request deletion by contacting us.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or port your personal data. Contact us at info@aployee.ai to exercise these rights.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: info@aployee.ai